* Free accounts need less than 20 chats to start a new chat.
** Only for chats. No daily limits for posts.

• How it works?

  Posts that can contain text, picture or voice are sent to random users. But if you want, you can filter the users by gender, age range or country. Users who received your posts can start a chat with you or skip the post. Similarly, you receive posts and you can start chats.

• What kind of contents does a post contain?

  A post can contain text, picture or voice message. You can easily add one or more content types you want.

• How many recipients can a post have?

  A post can have max 20 recipients for now. It's max 40 for the premium users.

• What are the archived posts?

  If your post's all recipients respond positive or negative, it will be archived automatically.
  Also you can archive a post manually at least 1 day after creation. But don't forget after this action the post's pending recipients cannot start a conversation via the post.

• How can I send a friend request?

  To send a friend request there must be a conversation between the two of you. If there is already a conversation between the two of you, you can tap the add friend icon on conversation screen to send friend request.

• How can I accept, decline or cancel a friend request?

  You can view and manage friend requests in the top of the chat section. If there are not any friend requests, this part cannot be viewed.

• How can I end a friendship?

  Tap friends in your profile section then it will be opened. Hold down to the user and tap 'End Friendship' button and next confirm your action.

• Why I cannot receive any post?

  If you did not take action for the received posts for a while, your account may be marked as inactive. When finding the available users for the posts, active users are gave primacy. But don't worry, if your account is marked as inactive, when you skip a received post or start a new conversation via the post, your account will be updated again as active.

• My trial premium subscription is started. Will I be charged if I cancel?

  Absolutely, No. After cancellation, you can also use your trial subscription until it expires.

• What happens after cancel the premium subscription?

  When you cancel the premium subscription you'll still be able to use your subscription for the time you've already paid.
  
  For example, if you buy a monthly subscription on January 1 for $4.99 and decide to cancel your subscription on January 15:
  
  You'll have access to the subscription until January 31. You won’t be charged for another monthly subscription after this.

• Can I restart or restore the premium subscription?

  If your subscription is still active:
  
  On your Android phone or tablet, open the Google Play.
  Check if you’re signed in to the correct Google Account.
  Tap Menu and then Subscriptions.
  Select Synoomy Premium subscription to restore.
  Tap Restore.
  Follow the instructions.
  
  If your subscription has expired:
  
  If you cancelled your subscription and the remaining time on your subscription has expired, buy the subscription again.

• I need more information about the premium subscription. How can I get it?

  Premium subscription fully complies with Google Play Subscription rules. If you need more details, you can visit
  https://support.google.com/googleplay/answer/2476088

• Why is my account blocked?

  If you violate the Terms of Use, your account are blocked permanently.

• My question not here.

  Not a problem. You may contact us by support@synoomy.com